Keep Me Informed

Keep up to date with STEAMhouse news and developments

Sign up to the mailing list.

By submitting this form you agree to Birmingham City University contacting you about STEAMhouse and handling your information as outlined in our Privacy Policy and Terms & Conditions.


Get your tool and start collaborating today!

Download straight to your inbox.

Sign me up to the mailing list

By submitting this form you agree to Birmingham City University contacting you about STEAMhouse and handling your information as outlined in our Privacy Policy and Terms & Conditions.

You've got it!

You've recieved an email!

Please check you inbox for the email containing your chosen tool. If you can't see it, try checking your spam folder, just incase.

We're always keen to hear your stories about how our tools and methods have inspired new ideas, sparked your creativity, or helped you develop new products and services. feel free to share your experiences on socials or send us a message at

October 2nd 2019 - October 3rd 2019

16:00pm - 09:30am

Citizen Lab is an opportunity for collaboration, discovering new ideas and seeing how we can do things differently…

About this event

Citizen Lab workshop on School Exclusions

When: 2nd October, 4pm-8pm and 3rd October, 9.15am-5.30pm

Where: STEAMhouse


We are pleased to invite you to participate in a new type of workshop – Citizen Lab, a pilot programme with Wolverhampton City Council – which is looking at promoting inclusion and a culture of belonging in schools to reduce permanent exclusions. We would value your input into the workshop which will be split over 1.5 days and will take place in Birmingham. You will join a diverse range of stakeholders (from local government, business, community, police, academia etc) and we would highly value your contribution to this important city-wide challenge.


About Citizen Lab

Citizen Lab has been created by Birmingham City University working in partnership with Wolverhampton University and the WMCU academic network.

It is an opportunity for collaboration, discovering new ideas and seeing how we can do things differently, improve outcomes in the city and save money. It is also about sustainable ways of taking this forward and re-imagining how services can work to be more effective.

Our work recognises we live in a complex society. Things are interconnected. There is a complex web of interrelated factors governing our health, our environment, our working lives and our general well–being. We live in an interdisciplinary world where no single approach or a single organisation has the solution. This provides us with both challenges and opportunities in how we respond to the needs of citizens in the region. We respond to these needs by building more agile communities with open and fluid thinking, working together with us to drive new products, new services and new solutions.


Context to the Challenge 

Since 2013, school exclusions have been rising year-on-year, despite these numbers falling in the previous period between 2006/07 and 2012/13. The data consistently show that pupils from disadvantaged and vulnerable backgrounds are significantly more likely to face school exclusion. In its 2017-18 annual report, Ofsted stated that pupils with SEN support were five times more likely to have a permanent exclusion than pupils without and that 27 per cent of pupils with SEN support had had a fixed term exclusion in the preceding year.

There is an urgent need for broad-based and meaningful collaboration that will develop the right strategies to address this critical challenge.


The Citizen Lab approach

In October, Birmingham City University and the University of Wolverhampton will deliver a Citizen Lab in partnership with Wolverhampton City Council and other stakeholders. The Citizen Lab is based on two aspects: Problem scoping and Solution scoping. These involve understanding the challenge area (in this case school exclusions) from the local stakeholders perspective and then working towards possible solutions, drawing on the wide range of expertise and knowledge available. These activities citizen-centric and rely on active knowledge transfer between participants.


The Citizen Lab has 7 core principles:

Empower communities and champion advocates.

Design for trust, especially around change.

Facilitate personal and community ownership and empowerment through sustained and genuine participation.

Use challenge areas as catalysts for innovation.

Debate and co-create across comfort zones.

Respect the value of the venue.

Provide a clear journey to deliver outcomes.


Outline Citizen Lab agenda:

Day 1: (approx. times)

16:00 – Registration and coffee; networking

16:15 – Welcome and introduction to Citizen Lab

16:30 – Introducing the challenge – reducing school exclusions

17:00 – Different perspectives – short talks from key stakeholders and experts

18:00 – Food, drinks and networking opportunity; informal discussions

18:45 – Reconvene; explore the topic in groups

19:45 – Themes identified; wrap up

20:00 – Day 1 Close


Day 2: (approx. times)

09:15 – Registration and coffee; networking

09:30 – Welcome, outline for the day

09:45 – A reminder of the challenge & recap from Day 1

10:00 – Exploring themes and skills

11:00 – Problem Framing and Mapping

12:00 – Sharing Problem Definitions

12:30 – Lunch

13:30 – Ideas exploration and development

15:00 – Refining ideas, potential solutions or pilot projects

16:00 – Sharing ideas

16:45 – Agree follow-on actions

17:30 – Day 2 Close


Please confirm your attendance by registering on Eventbrite and answering these four questions, in preparation for the Lab:

What are your main areas of interest/work within the theme of reducing exclusions?

What are the main challenges you / your organisation are currently facing within this theme?

What do you hope to gain by participating in Citizen Lab?

What might you be able to offer other Citizen Lab participants?

Book your free place now.


In collaboration with:

Citizen Lab workshop on School Exclusions image
Citizen Lab workshop on School Exclusions image